What are the different delivery options available?
Standard delivery exist and can take up to 72 hrs
What are the delivery charges?
Standard delivery is $25 and can go up to $50 depending on the quantity of devices ordered
How long will the delivery take?
Delivery can take up to72hrs
Why should I opt for store pickup?
Store pickup is recommended if you would like to pay with cash or debit
From which stores is store pick up available?
Store pickup is only available at selected stores listed on our site
For which products or services are verification documents required?
Verification documents are required for all SIM purchases
What should I do if I miss my delivery?
If you miss your delivery you can conact support for a store pick up option
How can I track my order?
Tracking number and status will be available on your account
Will all the products be shipped out together?
Yes orders made the same day will be shipped together
Which locations do you deliver to?
All locations that TTPOST deliver to. These locations can be found on their website.
Will I have to be personally present to receive my order?
Yes. However if authorised, someone can collect on your behalf at the delvery location.
Can I change my delivery address or mobile number once the order has been placed?
Sure however the order will goo to the adress listed at the time the order was placed.
What are the various statuses an order can have?
Who can pick up my order from store?
The purchaser can pick up at the store once ID is presented. Or someone with the purchaser's ID and an authorization letter
Can I pick up my order from store at any time?
Your order will only be available for pick up and the requested store when your order was processed. Please note the opening and closing hours of the store.
I placed my online order for delivery but have not received any shipping update
Please allow 24hrs before an update is posted. You can also email email@example.com for an update.